Hik-Partner Pro (Formerly HPC)

4.8
41.5K reviews
1M+
Downloads
Content rating
Rated for 3+
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image

About this app

The Hik-Partner Pro is a new version of Hik-ProConnect, it directly upgrade from Hik-ProConnect.
The Hik-Partner Pro one-stop security service platform gives Hikvision partners easy access to all Hikvision product (include Hilook series)informations, promotions, and marketing handouts. Enjoy efficient customer and device management and extended value-added services with roud-the-clock convicence.
Top features you will love:
Get well prepared in advance
● SADP Tool on Mobile App
● Find product info you need fast
● Stay on the top of promotions, handouts and trends
● Register project online and get support from manufacture
● Design a solution in a snap
Install remotely and hand over efficiently
● Customizable quote generation
● Ready-to-use tutorials for installation
● Visualized customer site management
● One-click handover of sites and devices
Troubleshoot from any where, any time
● Proactive system health monitoring
● Remote configuration,
● Rich security tools
● Online support
● Timely updates of the RMA process
Create extra income & get rewards
● Redeem rewards and services with points
● Co-brand with Hikvision, displaying your brand logo and info on customers’s Hik-Connect
● Create recurring revenue with cloud storage and cloud-based VMS
Updated on
Apr 30, 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
App activity and App info and performance
This app may collect these data types
Location, Personal info and 2 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.8
40.9K reviews
DHARANESHA A V
April 7, 2025
I am experiencing continuous errors; whenever I open it, I am asked to log in. The remote configuration has many options that are not available, such as resolution change, power off, log off, restart and live view setup.
1 person found this review helpful
Did you find this helpful?
Zhi ping soh
February 25, 2025
After update the alarm controller AX Pro to latest firmware, the remote support service is no longer available, please advice
4 people found this review helpful
Did you find this helpful?
S Saj
April 29, 2025
Amazing experience I was locked out of my DVR as I had forgotten the password, within 24 hours HikVision Replied and got me a reset code. Thank you and amazing app perhaps one day I'll become a partner and sell some of the products you sell.
Did you find this helpful?

What’s new

Supports aligning expiry dates for HCT services.
Adds the cloud timelapse service for HCT in some regions/countries.
Adds a remote debugging tunnel for devices.
Supports NVS devices powered by PLC.
Supports AOV mode for solar-powered cameras.
Supports device-wide main/sub stream switching.
Separates video management and cloud storage service packages for HCT.
Supports full company merging, including devices and value-added services.