
Andonis R
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I decided initially to adopt Zoho mail for all my email needs. I bought Their yearly subscription so I would have all features and decent support. However, if you are looking for an email software to rely on 100% I wouldn't adopt it as your only email client. About 1/3 of their great tools is only available for Zoho mail accounts. Their support lacks timely responses and when they do reply, it's just generic instructions you can figure out on your own. Disappointing 😞 No notifications either!
1 person found this review helpful
Zoho Corporation
10 February 2025
@Andonis, sorry to hear about the experience. Please do elaborate the challenges and send over your contact info to mail@zohomobile.com and we will have this looked into and addressed for you. We look forward to hearing from you.

Sara Cookie
And I'm done with Zoho. Apart from finding the inbox layout not very intuitive, the app inbox only updates every few days, or hidden in another folder, so I *have* to rely on the desktop version. And then not being able to reply to emails because they "looked suspicious" - even though it was a convo I'd already been having. But the last straw was nearly missing an important zoom meeting because the appointment email got sent to spam. Bye Zoho - alot of promise but poor execution
16 people found this review helpful
Zoho Corporation
13 January 2025
@Sara, sorry to hear about the experience. This is definitely not how it should be. We would like to get an understanding into the scenarios that you encountered and have them addressed for you. Please do send over an email to mail@zohomobile.com and we will get back to you. We look forward to hearing from you.

Luca Di Candilo
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I'm very happy with both the app and the email service, their customer support has been extremely helpful and willing to listen over time, and they fixed every issue I reported during my use in the past, to the point that I don't have anything left that I'm unhappy with. If you have a free plan with no POP3/IMAP, this app doesn't feel like a burden at all, and I'd say it's on par in not better than the apps that come with your phone!
21 people found this review helpful
Zoho Corporation
21 August 2023
@Luca, thank you for sharing your updated feedback. It would be great if you could elaborate and send over the scenarios to mail@zohomobile.com along with the email address of the account. We will have this looked into and addressed for you.