5.0
23.7K reviews
Government
1M+
Downloads
Content rating
Rated for 3+
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About this app

The TrainTime app provides a one-stop shop for Long Island Rail Road and Metro-North Railroad customers, where riders can buy and use tickets, plan their trips, track their trains, and more.

• Buy tickets with Google Pay or credit/debit card. Split payment between two cards.
• Plan trips with departure times and transfer details before you travel. You can also search for two origin and/or two destination stations at once.
• Save your frequent trains for easy access
• Share trips with family and friends so they know when to expect you
• Follow your trip with real-time GPS tracking, updated every few seconds
• See the layout of your train and how crowded each car is
• Chat with a customer service representative for either LIRR or Metro-North within the app
Updated on
Apr 14, 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Location, Personal info and 2 others
This app may collect these data types
Location, Personal info and 5 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

5.0
23.2K reviews
Justin Goodman
May 2, 2025
This is generally a good app, being that I don't need to stop at a machine for a physical ticket. However, I am annoyed that when trying to buy an off peak ticket for an off peak ride, it forces me to purchase a peak ticket. It's easily happened on my last 10-15 purchases. Not cool. I'm being taken advantage of because it's assumed that I don't have the time to make a complaint to have this rectified. Do better.
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Charles Marotto
April 7, 2025
I made an error on a purchase. I tried to refund and it charged me $10.00 there needs to be an option to refund without penalty if you cancel within 24 hrs. This is very wrong. Suggest you offer this option and make a change ASAP When you purchase a paper ticket you at least have a time to use this in the future. This purchase via phone has some issues to be looked at
2 people found this review helpful
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U s e r P h n e
April 26, 2025
The app is good no problems, only thing is they need 2 make an option where we can delete old tickets on our metro app if we don't want it left up there, I'll rate more stars if added thanks
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What’s new

Minor bug fixes and improvements.

App support

Phone number
+18776905116
About the developer
METROPOLITAN TRANSPORTATION AUTHORITY
wfisher@mtahq.org
2 Broadway Bsmt B New York, NY 10004 United States
+1 917-216-0432

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